Last updated: May 22, 2026
Baki Khata (“we”, “our”, or “the app”) is an offline-first mobile application for shopkeepers and small businesses to record customer dues, payments, and related business notes. This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Information we collect
Depending on how you use the app, we may process:
- Account data — mobile number, name, shop name, and password (stored securely on our servers when you register or sign in).
- Business ledger data — customer names, phone numbers, transaction amounts, notes, and balances you enter in the app.
- Device-stored data — ledger records saved locally on your phone so the app works without internet.
- SMS-related data — recipient phone numbers and message content when you choose to send reminder SMS from the app.
- Subscription & payment references — package selections and payment submission details when you upgrade a plan.
- Voice & chatbot input (if enabled) — audio or text you submit for transcription or assistant features.
- Technical logs — basic server logs (e.g. request time, error codes) when you use online features such as login, cloud sync, or API calls.
2. How we use information
- Provide core ledger features on your device, including offline access.
- Authenticate your account and manage your profile when you sign in.
- Sync your data to the cloud when you enable Cloud Sync and have an active subscription.
- Send SMS messages you explicitly request to your customers.
- Process subscription upgrades and maintain SMS credit balances.
- Improve reliability, security, and support for online services.
3. Offline use
Most ledger features work without an internet connection. Data you enter is stored on your device. Online features — including login, registration, cloud sync, package purchase, and SMS sending — require internet access.
4. Data storage & retention
- Local data remains on your device until you delete it or uninstall the app.
- Cloud-synced data is stored on our backend (hosted database infrastructure) while your account is active.
- We retain account and sync data as long as needed to provide the service and comply with legal obligations.
- You may request deletion of your cloud account data by contacting us (see Section 9).
5. Sharing with third parties
We do not sell your personal information. We may share data only with service providers that help us operate the app, such as:
- Cloud hosting and database providers
- SMS gateway providers (to deliver messages you send)
- Payment / mobile-wallet verification flows you initiate
- Analytics or crash reporting tools, if enabled in future releases
These providers are permitted to process data only to perform services on our behalf.
6. Security
We use industry-standard measures such as encrypted connections (HTTPS), access controls, and secure password handling for online accounts. No method of transmission or storage is 100% secure; please keep your device and login credentials safe.
7. Children’s privacy
Baki Khata is intended for business users and is not directed at children under 13. We do not knowingly collect personal information from children.
8. Your rights
Depending on applicable law, you may have the right to:
- Access or update your profile information in the app
- Request correction or deletion of cloud-stored account data
- Withdraw consent for optional online features (e.g. disable cloud sync)
- Export your business data via app features or by contacting support
9. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: support@bakikhata.app
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of online features after changes constitutes acceptance of the updated policy.